Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Ellington New York, located at Pijlstaartpad 10, and accessible at info@ellingtonnewyork.com.
1. Scope of Application
By placing an order, you agree to these Terms and Conditions.
2. Product Information
We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders and Payment
Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available in their location.
4. Processing and Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier in China
5. Returns and Cancellations
Please refer to our separate Return Policy for all applicable terms and conditions.
6. Liability
We are not responsible for loss or damage during shipping if tracking information indicates that the package has been delivered. Please ensure that the shipping address provided is accurate.
7. Intellectual Property
All content on the website (including text, photographs, and logos) is the property of Ellington New York and may not be used without prior written permission.
8. Complaints Procedure
Complaints may be submitted in writing to info@ellingtonnewyork.com. We aim to respond within 5 business days.
9. Governing Law
These Terms and Conditions are governed by the laws of the Netherlands.